Sometimes our field agents can easily locate and deliver court documents to defendants in a few short hours or days. Sometimes…things are not so simple.

At Servedoc, we engage proactive process servers who  pride themselves on getting the job done. Here’s just a few tales from the field to illustrate how our agents go about getting the job done successfully. 

Story # 1 – Process Server’s Sharp Eye Saves the Day

For a civil matter going to QCAT, papers had to be delivered to a defendant in regards to a recent car crash they had been involved in. The recipient had backed into our client’s car and provided our client with an address. Unbeknown to our field agent, the address actually belonged to someone else.

Before heading out to serve the court papers, the field agent had taken the time to source photos of the recipient and study them so they could recognise them. 

On their way to the provided address, the agent just happened to notice the recipient standing outside of a different property closeby to the provided address and recognised them. The agent stopped, hopped out of their car, and was able to serve the recipient right there and then. This avoided delays to the victims’ proceedings. 

Moral of the story? It often pays to be dutiful and plan ahead. 

Story # 2 – Drive-By Delivery: Unconventional but Successful

Something we get asked about quite often is – “What constitutes a document being successfully served?” Contrary to popular belief, a recipient does not need to sign or even touch the papers they are being served with, as this story illustrates. 

Our client needed to serve documents for a property matter going to the Queensland Supreme Court. They advised us that the recipient would likely be at a particular car park attending an appointment on a certain date. 

Our agent knew what the recipient looked like from photographs and saw them sitting in their car in the car park. The agent approached the recipient and asked “Are you Mr so-and-so?” The recipient confirmed that was their name, then realised he was being served. He started the car and began to drive away, obviously wanting to avoid getting served.

Because the recipient had positively identified themselves to the agent, all the agent needed to do was to leave the court documents in the recipient’s presence to complete the job, so the agent tossed the documents through the car window as they were driving off. 

The recipient threw the documents back out the car window then sped away. However, according to the law, the agent had successfully served the documents.

So there’s no need for a recipient to sign or even touch the documents they are being served with. A field agent only needs to positively identify the recipient and leave the papers in their presence. 

Incidentally, the recipient drove back later and collected the documents from the carpark. 

Do you have documents which need to be served in a timely manner? 

Please contact us on 1300-918-851 or by filling out the form below. We will be happy to answer any questions or address any concerns you have. 

We look forward to helping you in any way we can, including with any special requests. Whether you are located in Australia or overseas, you deserve the best service possible, so choose Servedoc today.